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Shipping & Returns

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SHIPPING

ScrapMuch? will ship products purchased through this website by Canada Post. (See Below). Delivery times provided by ScrapMuch? are estimates only. ScrapMuch? shall not be responsible for any damages or costs resulting from any delays in delivery. Please ensure upon receipt of the delivery your parcel is in acceptable delivery condition.

SHIPPING RATES

All orders are shipped by Canada Expedited Parcel We do not assume responsibility for lost or misdirected orders.

14" x 14" Box: Most orders will ship in a 14" x 14" box. Rates are as follows:

Shipping Location Canada Post/Expedited Parcel
Canada $12.00
USA $20.00

NOTE: If your order is oversize or overweight, there may be additional shipping charges. You will be contacted via email in regards to these charges prior to your order being processed.

NOTE: We do not ship to Manitoba or Quebec.

SCRAPMUCH? RETURN POLICY

Our goal at ScrapMuch? is to satisfy you, our customer. If you are not fully satisfied with your purchase, simply return the item(s) within 15 days of the date the order was received. There will be a 10% restocking fee applicable to all returns. Your items must be in the same condition as when sold and must be accompanied by a sales receipt (proof of purchase), sorry, no exceptions. This policy applies to on-line purchases only. Pre-paid classes and retreat payments are non-refundable and non-transferable.

RETURNS BY MAIL - INSTRUCTIONS
  1. Please contact ScrapMuch? to obtain a return authorization number
  2. Carefully pack the items to be returned and enclose your proof of purchase
  3. Print the return authorization, along with the reason for return
  4. Mail your return to : ScrapMuch? 65 Gaydon Way, Brantford, ON N3T6M9

Please be sure to apply sufficient postage to ensure delivery of your return package. We encourage you to use a traceable shipping method for your return as we are not responsible for lost parcels. WE DO NOT ACCEPT COD OR COLLECT DELIVERIES. Sorry, no exceptions.

Returns will be processed using the same payment method as for the original purchase. Shipping charges cannot be refunded, unless you received an item in error. For Canadian returns by mail, please allow 2-3 weeks from the time of your mailing for the return to be credited. For U.S. returns, please allow 1-2 billings cycles for the return to be credited. See below for return policy of purchases not made on-line.

Any purchases made at retreats, classes (with the exception of the class itself) or crops may be returned or exchanged within 15 days when accompanied by a valid sales receipt. Your refund will be processed in the same method of payment as it was purchased. Your items must be in the same condition as when sold.

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